Frequently Asked Questions

Are there processing fees associated with my gift?

Yes, every donation has a transaction fee deducted. By checking the option to “cover processing fee” (below contribution information), you will cover that fee and Church on Main will receive 100% of your original donation amount.

If I cover the processing fee, will I receive contribution credit?

Yes, absolutely!

Are the Church on Main website & giving link secure with my personal information?

Our website and giving links are absolutely secure. Your personal information will remain confidential.

Can I set up my gift as “recurring”?

Yes! Your gift can be set to weekly, biweekly or monthly for your convenience.

What is the most effective & secure way to give online?

Using your bank routing number and account number is the most effective way to give online. The fees are 2.7% plus $0.50, however, it is capped at $2.50 max.

Is it ok to use a debit or credit card?

Using a debit or credit card is accepted, however the church is charged 2.7% plus $0.50 and there is no cap.

Why does my bank/credit card statement read “Simple donation” or “austin tx”?

The Church on Main Online Giving Platform, “Simple Donate”, is based in Austin, Tx. The contributions are processed there and then sent to Church on Main’s banking partner for deposit. There is no need to worry if you see this on your statement.

If you have any unanswered questions, please feel free to contact our Finance Office at 770-978-7000 or email finance@churchonmain.net